When can I expect to receive my Uncover package?
  • Next business day delivery for orders within Lagos Metropolis
  • For the Lagos border town axis : Ajah, Samgotedo, Ibeju-Lekki, Ikorodu, Epe, Mile 2 – Iyana oba axis upwards, and Badagry takes 2-3 business days.
  • Outside of  Lagos : 3-5 business days depending on your location.
Can I pick up my order ?

Yes you can,  on the next business day for orders within Lagos in these locations

  • Lekki :  Shop 1,  St Michael’s Mall , 71 Emma Abimbola Cole, Lekki , Lagos. ( 11am – 3pm )
  • Ikeja : Teco House, Teco Avenue , Plot 15 , Central Business District , Alausa , Ikeja , Lagos. (11am – 3pm) 

Weekends and Public holidays do not qualify as business days.

I haven’t received my order yet/ have a question regarding delivery.

Please contact us on +2347041300061 as soon as you can & we will get right on this!

Where can I find out more about a product?

You can find more information about each product on the
individual product pages. If you have any other questions, feel free to talk to us 😉

What skin types are Uncover products suitable for?

Uncover skincare products are suitable for all skin types!

How can I become an Uncover retail partner?

If you are interested in being an Uncover retail partner, reach out to us via email: we will review your application and get back to you as soon as possible.

What is your return policy?

All returns must be processed within 3 days of receiving the order. To make a return, please contact us on +2347041300061 along with your order number and reason for return.

Please note, if you have opened and used the product, we will not be able to issue a refund

How long does it take to process a return?

Once your product is returned and received by us, we will refund the full amount. Please note, delivery fees and gift card sales will not be refunded.

What should I do if the product I received is wrong/damaged?

Woah- sorry about that! Please contact us immediately on +2347041300061 and we will be sure to get you the Uncover product you ordered / replace your damaged product.

How can I pay with a gift card?

If you purchased an Uncover gift card, you will be able to input the gift card number in the checkout page.

Have any other questions? Reach out to us on or +2347041300061